Q: How to clean the Ofie Mat?
A: All household detergents such as hand soap, all purpose cleaner, and disinfecting wipes, and diluted vinegar are all safe on the Ofie Mat. We recommend baby wipes since it is safe for babies.
Q: How to clean up spills on the Ofie Mat?
A: Any spills can be easily removed with baby wipes. For coffee and tea which may leave a light mark on the mat if left sitting, we recommend using bleach to remove the stain. Bleach will not damage Ofie mat.
Q: What kind of material is your baby foam play mat made of?
A: Our Ofie mat™ is made from non-toxic TPU foam (thermoplastic polyurethane).
Q: Where is your play mat made from?
A: They are made in China.
Q: What is the difference between littlebot.ca and littlebotbaby.com?
A: Littlebot.ca is our Canadian store and littlebotbaby.com is our U.S. store.
Q: What is the size of your mat and how thick is it?
A: Ofie mat measures 6.5 x 4.5 ft and 0.6 inch thick.
Q: I bought an ofie mat (country road + triangle, large) but the country road on the mat I received doesn't match the one on your product page.
A: This is normal and doesn't mean defective. Each mat could look slightly differently as the pattern is repeating.
Return & Shipping Policy
Q: What is your return policy?
A: If you are unhappy, dissatisfied, or have received a defective/damaged play mat, we offer 30 Days for Returns or Exchanges. This does not cover: baby and animal stains (bodily fluids), or human stains (coffee/tea spills, etc.) Do not hesitate to ask us if you would like any clarification on our policies as we want you to enjoy your purchase! We are can be reached at email@example.com
Q: What is the shipping cost?
A: We offer FREE standard shipping across Canada, United States, UK, Japan and most European countries.
Q: How long does it take for the play mat to deliver?
A: Shipping usually takes about 3-4 days.